Austin Support Desk

Help with your washday order

Need help checking basket dimensions, tracking a parcel, or arranging a return? Our Austin care team replies within one business day.

Care Commitments

Clear answers, zero delays

24 hrs

average reply time

30 days

prepaid return window

48 hrs

warehouse dispatch pace

Send A Note

Start an inquiry

Include your order number and inquiry topic below. We verify dispatch logs and size specifications before responding to your email.